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Telstra/Bigpond Customers experiencing Watchdog Violations

Posted in Site Updates - Written by Grant Philipps on October 3, 2020

So its seems Telstra/Bigpond have just released a firmware update to some Routers/Modems which turns on a feature that is causing customers grief. In the observed cases the Windows 10 computer will start normally and connect to the pre-configured wireless network and suddenly display a Blue Screen with a Watchdog Violation

In all 3 cases the solution has been the following: Logging into the Router/Modem, selecting Advanced and then locating the 2.4Ghz Wireless Settings. In here you should find a settings called PMF (Protected Management Frames). Disabling this feature, save and restart the router will fix your problem.

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