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Customer reports all of a sudden screen went blank and no backlight. Can shine flashlight into screen to see screen it working.
We removed motherboard and noted that a loose screw had shorted out the motherboard around the screen connector, blowing a cap and the fuse.
Replaced both and now laptop is working as normal.
Posted in Repair Blog - Written by Grant Philipps on December 1, 2020Customer reports laptop was not used for a few months. Plugged in and then would not turn on.
Inspected motherboard under microscope and found blown cap. Replaced CA330 GPU MEM. Voltage through this cap were within its specifications but unknown why this failed.
Laptop working as normal after replacement.
Posted in Repair Blog - Written by Grant Philipps on November 24, 2020
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