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Kyocera Printers Causing Blue Screen Error

Posted in Repair Blog - Written by Grant Philipps on March 12, 2021

Some of the latest Windows updates are causing Windows 10 to blue screen when you send a print job to your Kyocera Laser Printer. The quick fix for this is to run the following commands under command prompt.

wusa /uninstall /kb:5000802
wusa /uninstall /kb:5000808

Wait for the first update to uninstall before running the second command. It is also recommended to pause Windows updates by clicking the “Pause Windows Updates” button in Windows Update Settings. Hopefully a fix is not far away!

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